GENESIS CASINO CLOSED. Genesis review our honest opinion. “An adventure like no other… Missions from another galaxy…” Become an explorer of the galaxy through Genesis, one of the last online casinos to land in Spain. On June 20, 2019, the Daunei company obtained the necessary permits from the DGOJ to operate in Spanish territory under the name of Génesis. In addition, it also holds other licenses from the MGA and the UK Gambling Commission.
Genesis review our honest opinion
Tabla de contenidos
- 1 Genesis review our honest opinion
- 2 Why is Genesis a secure site? Is Genesis a scam?
- 3 Games Genesis Spain
- 4 Génesis slots
- 5 Génesis Live games
- 6 Welcome bonus
- 7 How to start playing in Genesis?
- 8 Payment methods accepted in Genesis
- 9 Génesis app
- 10 Contact Genesis Spain: Customer Service
- 11 Markets in which Genesis operates
- 12 Pros and cons
- 13 Our experience and how Genesis could improve
Why is Genesis a secure site? Is Genesis a scam?
One of the aspects that most worry users when choosing a casino is whether it is a legal casino or a scam. The first thing to look at before opting for a casino in Spain is if you have a gaming license issued by the General Directorate for the Regulation of Gambling.
In Spain, the body in charge of regulating and granting gambling licenses is the Dirección General de Ordenación del Juego (DGOJ). Online casino games and sports betting in Spain have been regulated since June 6, 2012. The DGOJ is a public body under the Secretary of State and the Ministry of Finance.
Génesis is a secure site as it has the corresponding licenses from the DGOJ. The license number GO/2018/027, through the Resolution of June 20, 2019, which allows and makes Genesis a reliable, safe and guaranteed casino. Daunei Investments S.A.U. is incorporated in Madrid, at calle Monte Esquinza, 30, bajo izquierda.
Games Genesis Spain
The online gaming sector is volatile in essence. Every year new casinos appear and others disappear. One of the last online casinos to land in Spain has been Genesis. In just a few years it has managed to keep up with and compete with other giants in the sector. And it is not easy to find galactic missions and adventures like no other in this universe. A risky and different entertainment proposal that has caught the interest and attention of users.
Daunei Investments S.A.U. has a general license for other games: Roulette, BlackJack and Slots. It is one of the few online casinos that only have an online casino and do not offer sports betting. Mostly the operators have two lines of business, casino and sports betting. In this case, the galactic experience is only available for lovers of roulette, blackjack or slot machines.
They currently offer more than 700 games. They have a commercial relationship with NetEnt, Evolution Gaming, ISOFBET, Microgaming, R. Franco and MGA Games. Quality and variety are guaranteed.
One of the strengths of Genesis casino is the universe of slots. However, they limp when it comes to blackjack and roulette games. The scarcity is really notable and we don’t understand why… Blackjack is a highly demanded casino game (they only have three games). In relation to roulette, they do have a little more variety, but it is insufficient. They must urgently increase the offer.
Another curious aspect that is not easy to find in these parts is that in Génesis you can play mus. Yes, as you are reading it. The most traditional game of card games of the towns. It is true that there is only one game, but less is nothing. Although I don’t really know if mus lovers like this thing about playing online.
The universe is infinite and complex just like the structure of Genesis. At first the structure itself is somewhat shocking, since it is not easy to find the games quickly. The categorization is somewhat complex and not clear.
As we have previously commented, if there is something that this new operator in Spain stands out for, it is the variety of slot games they have. A universe within the reach of few, and it is that not all operators work with so many software providers. Genesis makes a differentiation in relation to slots. On the one hand, the slots with video and on the other, the traditional slots. It is necessary? To our knowledge, no. We would have liked more if they had categorized by provider, payment lines, theme, new slots, jackpots,…
Génesis Live games
Live games are the order of the day and are increasingly in demand by players. Live games add to the excitement and fun. The chance to play in a relaxed environment with a live dealer is amazing. Online casinos are aware of this need and offer a wide variety of casino games.
In the case of Génesis casino, the offer is limited exclusively to roulette games. Currently they have a simple variety of games, although entertaining. Users who opt for live games must choose between Live Lightning Roulette, French Live Roulette, First Person American Roulette, Live Lobby Roulette, among others.
“According to the Royal Decree of Commercial Communications 958/2020, casinos in Spain cannot offer bonuses to new players from May 1, 2021. Promotions are only available to players 30 days after registration and verification of the check”.
So if you want to get a welcome bonus or any other bonus, we recommend that you go directly to the operator’s website and there you can get all the information you need.
How to start playing in Genesis?
Starting to play in Genesis is very simple. The first thing is to reside in Spain. It seems like an obvious requirement, but you would be surprised how many users are unaware of this and try to open an account from another country. Next, and not least, being of legal age. These types of games are only allowed for people over 18 years of age. Remember that the game can cause addiction, always play responsibly.
- Access Genesis casino.
- Click on register and fill in the required fields: name and surname, username, date of birth, ID, email, address,…
- Verify and send the necessary documentation. Enjoy and play responsibly.
Payment methods accepted in Genesis
What payment methods are accepted at Genesis?
Online gaming has grown exponentially in recent years. More and more players are opting for this way of playing instead of going to a physical casino. Online casinos allow you to play at any time, from anywhere, just with a mobile device. The operators work tirelessly to offer the best service and the best titles to satisfy their players.
Currently Genesis does not have an application. It is true that the casinos in their web version work and provide all the services, but having an app is top. And in this case, Genesis is not top. Small details make the difference.
Contact Genesis Spain: Customer Service
They haven’t been on the market for more than two years, and it’s still early, but some aspects need to be improved. It is true that in general, users have a good opinion about this online casino, however, it needs to improve some aspects. Customer service is insufficient. A casino cannot pretend to answer the doubts, suggestions, complaints of customers over the phone or via email. It is unacceptable.
Email: [email protected] or by phone, 90083818
Like all online casinos, Genesis has a Frequently Asked Questions section. In this section, the user can find the most common questions about how to register, make deposits or withdrawals, how to play,… In the case of not finding an answer, we recommend that you contact customer service.
Markets in which Genesis operates
Genesis currently only operates in the Spanish market. We do not know if the company will decide to open the market in Europe or make the leap to Latin America. We will be very attentive.
Pros and cons
- new casino
- Games: slots and live roulette
- Payment and withdrawal methods
- Shortage of blackjack games
- poor customer service
- They don’t have an app
Our experience and how Genesis could improve
Genesis has arrived in Spain to revolutionize the online casino market. They have a different, attractive and captivating cover letter. The idea of the galaxy and the universe is interesting, but perhaps they seek to cover too much. “Missions from another galaxy” need time, and that’s what we give them, time to keep growing and improving. Not everything works out the first time, mistakes are a way of learning if used correctly.
We are not saying that Genesis casino is not a good option. It is an interesting option if you know how to take advantage of it. They have a good reputation from customers, despite having been in the Spanish market for a few years. If there is something in which we trust, it is in the clients and in our own experience. Registration is simple, the deposit method, interesting bonuses for customers who have been registered for more than 30 days, unique slots, live games,… In general, our experience has been positive.
However, there are some aspects to improve. The main one is customer service as it is currently lacking. A casino that wants to compete in this sector cannot have a single means of communication such as the telephone. Yes, there is also email, but if the phone seems insufficient, an email…
Like all projects, they need time, and we are sure that Génesis casino has many possibilities of arriving, seeing and succeeding.
Genesis review our honest opinion. What opinion do you deserve?